Integrated facilities management for a medical technology company

Key achievements of our journey with our client

Operational Excellence​

• Critical equipment lifecycle assessment done at the facilities supported client team for relocation and office setup at Kolkata

Tech Enabled Delivery​

• Introduced Integrated Facilities Management On Demand (IFM OD) for technical services and achieved 11% savings​
  
  
• Implemented SmartSense for improved engineering processes.
  
  
• Helpdesk and asset management tool to be implemented​
  
  
• Launch of Entrepreneurial Operating System (EOS) safety app​

Business Assurance

• Conducted Chief Marketing Officer (CMO) compliance audit​
  
  
• 94% critical compliance score in Q3 2020​
  
  
• Performed risk audit across client facilities ​
  
  
• Hygiene and safety audit at corporate office​
  
  
• Infrastructure audit done at warehouse ​
  
  
• Environment, Health and Safety (EHS) audit completed at warehouse​

Employee Wellness

• Indoor Air Quality testing done at the facilities as an employee ​health and safety initiative​
  
  
• Introduced Eco Mist aerators as a water-saving initiative ​towards sustainability​

Results

• Manpower rationalisation collaborative savings on account of Covid-19 due to headcount reduction
  
  
• Self-delivery — 11% Savings through MES (IFMOD) and 12% on annual maintenance contract
  
  
• Operational excellence — savings achieved through operational excellence for cafeteria and hygiene services
  
  
• Supply chain — Through change of supplies partner and investment towards washroom dispensers